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Careers

Careers


Sitel offers career opportunities to people who can: build trust with our clients' customers; manage those who communicate daily with our clients' customers; and lead functional support teams. We look for individuals with exceptional project management talent; to subject matter experts in all facets of business operations; and for people with leadership talent.

Whether we are looking for a Customer Service Professional to work in one of our contact centers, a Team Manager or a CEO, our approach to identifying and selecting talent is competency-based. We look for skills and knowledge aligned with the specific job requirements, our corporate culture, our client’s expectations, and our business goals and ethics.

Sitel is an equal opportunity employer. Our people come from many diverse work and life experiences. We offer career opportunities for those with critical core life skills. Some of these include the ability to communicate effectively, to build trust, and to function in a team environment. And we do not just seek these skills out through our recruitment activities. The nature of Sitel’s business – which is about people communicating with people – ensures the ongoing development of these portable “skills for life.”

Our associates technically work for Sitel. But, when you are providing customer care for one of our clients, you also become a proud representative of that company as well. Below is a sample of some of the Sitel clients you could represent:

  • A leading global Internet Service Provider
  • A top U.S.-Based Airline
  • The largest Satellite Entertainment Provider
  • A Consumer Electronics Giant


Sitel associates become an extension of our clients' brands by understanding their objectives, embracing their culture and taking ownership of their customers.

CURRENT UNITED STATES PROFESSIONAL/MANAGEMENT POSITIONS
Click HERE to view our current positions in the United States.

WORK FROM HOME WITH SITEL HOMESHORE
Click HERE to learn about Sitel HomeShore, Sitel’s work-at-home program designed to provide you with the freedom and flexibility of working remotely.

CURRENT CANADA PROFESSIONAL/MANAGEMENT POSITIONS
Click HERE to view our current positions in Canada.

CURRENT AGENT/CUSTOMER SERVICE OPENINGS
To learn more about a career with Sitel, please click HERE to begin the application process. (Note, not all of our global facilities have been incorporated into our online application tool. To apply for positions at those locations, please contact the facility directly. We apologize for any inconvenience, this may cause.

INTERNATIONAL OPPORTUNITIES
To learn more about an international career with Sitel, please click one of the country links below.